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Terms Conditions for Your hdk88 Account

These terms set out what you agree to when you open and use your hdk88 account. Access to our platform depends on your local law and eligible regions — read these conditions before you deposit or withdraw through bKash, Nagad, or Rocket.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredSubject to eligible regions

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HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We take the security of your account data seriously. Here is how we manage the key areas these terms touch — from how your data is stored to how you can request changes.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable regulations. You can request a summary of what we hold by contacting support.

Payment Verification

Withdrawals to bKash, Nagad, or Rocket go through an account verification step to confirm the wallet belongs to the registered account holder. This protects your funds.

Account Changes

To update your registered mobile number or payment wallet, submit a request through the account settings page. Changes take effect after identity confirmation.

Terms Disputes

If you believe a term has been applied incorrectly to your account, raise it with our support team in writing. We will review and respond within the timeframe stated in our help centre.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these conditions is unclear or you need to raise a concern about your account, our support team handles terms-related queries directly. Responses cover account status, payment verification, and eligibility questions for Bangladesh users.

Team online

Live Chat

Open the chat window from your account dashboard. Available for account and terms queries from Bangladesh users during published support hours.

Email Support

Send your query to our support address listed in your account settings. Include your registered mobile number for faster account verification.

Help Centre

Our help pages cover common terms questions — account closure, payment disputes, and eligibility checks — before you need to contact us directly.

What These Terms Actually Cover

hdk88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on hdk88, you confirm that you meet the eligibility requirements for your region and that you are accessing the platform where it is permitted under local law. We reserve the right to suspend or close accounts that breach these conditions, including accounts

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that provide false registration details or attempt to circumvent regional access rules. Deposits and withdrawals processed through bKash, Nagad, and Rocket are subject to the transaction limits and verification steps shown at the point of payment — we do not override those limits. Bonus and promotional
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terms, where applicable, are published separately and form part of these conditions by reference. We may update these terms at any time; continued use of your account after an update means you accept the revised version. If you disagree with any change, close your account before
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the effective date. For questions about how a specific condition applies to your account, contact our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts in Bangladesh.

These terms apply to anyone who opens an account on hdk88. Access depends on your local law and whether the platform is available in your eligible region.

Availability depends on local law and your eligible region. It is your responsibility to check whether accessing the platform is permitted where you are located.

We may suspend or permanently close accounts that breach these conditions, including cases involving false registration details or attempts to bypass regional access restrictions.

Transactions through bKash, Nagad, and Rocket are subject to the limits and verification steps shown at the point of payment. We do not override wallet-level limits set by those providers.

We publish updates on this page. Continuing to use your account after the effective date of a change means you accept the updated terms. Close your account before that date if you do not agree.

Contact our support team through live chat or the email address in your account settings. Include your registered mobile number so we can verify your identity before processing the request.

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